What to EXPECT

Your Path to a Smarter Kitchen

We know you can't try StreamLine before buying. So we did the next best thing: 
outlining what your will team experience, from consideration to optimization.

Sarah

Director of Dining

Budget holder. Signs the contract. Motivated by cost savings and team relief.

Problem Awareness

Week 0

Discovery

Week 1-2

Consideration

Week 2-3

Decision

Week 4

Launch Prep

Weeks 4-5

StreamLine Launch

Weeks 4-5

Adoption

Week 6-12

Optimization

Week 13+

Sarah

Director of Dining

Budget holder. Signs the contract. Motivated by cost savings and team relief.

Problem Awareness

Week 0

Food costs are (staying) up, staffing is challenging, and your budget is stretched thin.

You need to find more ways to save, but you lack data around current losses.

Could continue indefinitely

Discovery

Week 1-2

You, Ross, and Nathan meet with the Topanga team to learn about StreamLine, a production planning and waste prevention solution.

Not only would StreamLine would save you thousands each month in food costs, Ross would save hours each week with pre-built, data-backed prep plans.

Ross

realizes how much faster planning would be with pre-built, data-backed prep plans.

Nathan

is excited to see food waste reduction progress from more responsive planning.

45 min for demo call

Consideration

Week 2-3

You send an ROI report from Topanga to your buying committee with projected cost savings.

Ross

gives you his green light; smart scales are one-tap, and plate waste scanners are hands-free. He knows the team love being free from service sheet policing.

Nathan

advocates for the value of measuring and reducing food waste.

30 min to review and forward the ROI report

Decision

Week 4

The buying committee approves based on ROI and org-wide value. You sign the contract, scales and scanners are shipped, and Topanga syncs up with IT about WiFi connectivity.

Ross

sends Topanga a kitchen walkthrough video to prep for the best possible launch.

30 min to review contract and intro IT

Launch Prep

Week 4-5

The buying committee approves based on ROI and org-wide value. You sign the contract, scales and scanners are shipped, and Topanga syncs up with IT about WiFi connectivity.

Ross

sends Topanga a kitchen walkthrough video to prep for the best possible launch.

1 hour for kickoff call
Value Begins

StreamLine Launch

Week 6

The IM and CSM visit for a quick hands-on training session. After confirming everyone is set, you go about your day while the culinary team gets even more familiar with StreamLine.

Ross
David and Jesse

review how to use the scales—the priority is tracking high-cost items.

Ross
Nathan

walk through the dashboard and reports together.  

15 mins with Topanga on launch day

Adoption

Week 6-12

Ross shares that the team is ramping smoothly. New cooks joined, but he, David, and Jesse easily showed them how and when to use the scales.

Ross

is connecting with the CSM weekly and reviewing scale data daily.

David and Jesse

are focused on collecting data—Ross's lineup reminders keep it consistent.

Ongoing check-ins with Ross
ROI realized

Optimization

Week 13+

Ross shares early food cost savings with you and mentions feeling relieved that he can see where the team needs support. StreamLine has made that possible by connecting to existing systems, flagging trends, and generating forecasts—staying ahead of quality and cost issues.

Ross

feels like a stronger leader and is spending less time each week on admin.

David and Jesse

are still grooving.

Nathan

celebrates the first waste-reduction report with leadership.

30 min monthly review with Ross

Ross

Exec Chef

Runs the kitchen. Owns planning. Motivated by time savings and team morale.

Problem Awareness

Week 0

Discovery

Week 1-2

Consideration

Week 2-3

Decision

Week 4

Launch Prep

Weeks 4-5

StreamLine Launch

Weeks 4-5

Adoption

Week 6-12

Optimization

Week 13+

Ross

Exec Chef

Runs the kitchen. Owns planning. Motivated by time savings and team morale.

Problem Awareness

Week 0

Planning is painfully manual, and you’re often stuck at your desk reviewing error-laden service worksheets. You’re left forecasting just on guest counts, not consumption data.

Could continue indefinitely

Discovery

Week 1-2

You learn about Topanga’s StreamLine product suite, built to track production, reduce admin work, and tighten planning; Sarah sets up a demo and includes Nathan.

During the call, you realize that you wouldn’t just get visibility into food consumption—StreamLine would forecast for you, so you could be more present with your team.

Sarah

realizes how much she’d save on food costs.  Nathan is excited to see waste reduction progress. Time: 45 min for demo call

45 min for demo call

Consideration

Week 2-3

You let Sarah know you feel good about compliance; in the kitchen, staff only hit one button on a smart scale to record pre-consumer data (prepared, carryover, waste). Plate waste scanners are mounted to dishbelts and fully hands-free. AI does the rest, syncing with current menus and ID-ing dishes.

Your time savings are clear: no more reviewing worksheet scrawl, no more manual data entry, and no more best guesses.

Sarah

shares the projected ROI and operational feasibility with the buying committee.

Nathan

outlines the sustainability gains.

20 min chat with Sarah

Decision

Week 4

Sarah gives you the good news: approval secured!

Topanga ships out your scales and scanners, and you send them a video walkthrough of the kitchen so they can give you the best launch guidance.

Sarah

signs the contract and connects Topanga to your IT team.

10 min to record kitchen video

Launch Prep

Week 4-5

You receive your new scales and assemble them in less than 20 minutes.

On a kickoff call, you meet your Topanga Implementation Manager (IM) and Client Success Manager (CSM). You discuss BOH scale placements and where to focus early data capture. This ensures you get the most useful and accurate planning support first.

Topanga already integrated StreamLine with your menu system, giving StreamLine menus, costs, and the ability to auto-update service results.

David and Jesse

 help you with scale setup.

Sarah
Nathan

join the kickoff call to hear the launch and growth plan.  

20 min setup + 1 hour kickoff callf
Value Begins

StreamLine Launch

Week 6

Topanga’s IM and CSM visit your kitchen—an extra layer of support, to make sure you have what you need for a smooth day 1. They review scale usage with David and Jesse and focus on stations with more high-cost dishes, so you target the most concerning gaps first.

You also revisit the StreamLine dashboard and reports: scale data matched to your current menu, prep plans, and waste-reduction progress.

Sarah

confirms you’re all set, then steps back—this part runs without her.

David and Jesse

David and Jesse practice using the scales.

Nathan

 joins for the dashboard and reporting review.

2 hours of training + Q&A

Adoption

Week 6-12

Your CSM reviews each day’s recordings to ensure you have a strong foundation and will get the best planning guidance. You meet with them weekly to discuss progress.

Every morning, you get a report of the previous day’s scale activity and flag emerging issues or celebrate team wins in lineup.

David and Jesse

use the scales regularly, and even helped show a new cook the flow.

30 min weekly CSM check-in
ROI realized

Optimization

Week 13+

You meet with your CSM monthly to review new features and improvement opportunities.

With enough data recorded, you now get pre-built prep plans that tighten production and prevent waste. You can see what’s happening on the line and how to better support the team.

Sarah

is excited to see some early cost-savings numbers.

David and Jesse

are grooving; their recordings are powering your forecasts.

Nathan

celebrates the first waste-reduction report with leadership.

1 hour monthly CSM review

David & Jesse

Line Cooks

Preps the food. Records what’s happening. Motivated by shift enjoyment and pace of work.

Problem Awareness

Week 0

Discovery

Week 1-2

Consideration

Week 2-3

Decision

Week 4

Launch Prep

Weeks 4-5

StreamLine Launch

Weeks 4-5

Adoption

Week 6-12

Optimization

Week 13+

David & Jesse

Line Cooks

Preps the food. Records what’s happening. Motivated by shift enjoyment and pace of work.

Problem Awareness

Week 0

New tracking tasks keep getting added to your plate. Don’t they know you barely have enough time to keep up with what’s on your prep sheet, let alone write down every single thing you’re doing?

Could continue indefinitely

Discovery

Week 1-2

It’s business as usual for you.

Ross
 Sarah
Nathan

are scoping out a new production system.

N/A

Consideration

Week 2-3

It’s business as usual for you.

Ross
 Sarah
Nathan

are scoping out a new production system.

N/A

Decision

Week 4

It’s business as usual for you.

Ross
 Sarah
Nathan

Ross Sarah Nathan make have some news about the new system. You’ll learn more soon.

N/A

Launch Prep

Week 4-5

Instead of writing down service results, you’ll now use one-tap smart scales, part of Topanga’s StreamLine suite, to record trays of prepared, carryover, and wasted food. You won’t need to enter any tray or item information.

Ross

announces the change and recruits you to help with scale setup, which takes less than 20 minutes.

20 min of setup
Value Begins

StreamLine Launch

Week 6

Visiting Topanga team members review how to use the scales and ensure the scale’s attached camera gets the best tray imagery.

To start, you’ll record dishes from priority station(s), giving Chef Ross the most valuable guidance first.

Ross
Sarah
Nathan

are also there to meet Topanga and  see StreamLine in action.

30 mins of training

Adoption

Week 6-12

You’re using the scales every day. Sometimes you forget to record a tray, but Chef Ross is keeping usage top-of-mind.

A new cook joined and you showed them the one-tap scale flow. They got the hang of it almost immediately.

Ross

calls out wins and areas of improvement in lineup.

Ramping scale use
ROI realized

Optimization

Week 13+

You feel clear on when to use the scales and what “good” recordings look like. You’re also grateful Ross isn’t bugging you about completing service sheets anymore.

You’ve even gotten some bragging rights, like seeing that you prepped 200 lbs of potatoes for lunch one day!

Ross

gets pre-built production plans using your data; he now has time for more hands-on training.

Sarah

gets some early cost-savings data.

Nathan

Nathan gets his first waste-reduction report.

Consistent scale use

Nathan

Director of Sustainability

Key partner. Sets org-wide targets.  Motivated by resource efficiency and quantifiable impact.

Problem Awareness

Week 0

Discovery

Week 1-2

Consideration

Week 2-3

Decision

Week 4

Launch Prep

Weeks 4-5

StreamLine Launch

Weeks 4-5

Adoption

Week 6-12

Optimization

Week 13+

Nathan

Director of Sustainability

Key partner. Sets org-wide targets.  Motivated by resource efficiency and quantifiable impact.

Problem Awareness

Week 0

You have org-wide sustainability targets to hit, and know that measuring and reducing food waste would be a big step forward.

Could continue indefinitely

Discovery

Week 1-2

You join Sarah and Ross for a demo of StreamLine, which would help the kitchen report on and prevent pre- and post-consumer waste.

You learn that StreamLine wouldn’t just provide overproduction, donation, and plate waste data but would close the gap between what’s cooked and what’s eaten.

 Ross

realizes how much faster planning would be.

Sarah

realizes how much she’d save on food costs.

45 min for demo call

Consideration

Week 2-3

You convey your excitement to the buying committee about making real, data-backed progress towards waste-reduction goals, spanning kitchen prep to diners’ plates.

Sarah

Sarah shares the projected ROI and operational feasibility with the buying committee.

30 min, prep & present to committee

Decision

Week 4

The buying committee approves the initiative!

Ross

sends Topanga a kitchen walkthrough video to prep for the best possible launch

N/A

Launch Prep

Week 4-5

Sarah signs Topanga’s contract. You join a kickoff call with the Topanga Implementation Manager (IM) and Client Success Manager (CSM) who will be overseeing the launch process and ensuring long-term success.

Ross
David and Jesse

 is there too, with scales already set up

Sarah

joins the kickoff call to hear the launch and growth plan. Ross

1 hour for kickoff call
Value Begins

StreamLine Launch

Week 6

The IM and CSM visit the kitchen for a quick hands-on training session.

You join Ross for a review of the StreamLine dashboard and reports provided.

Ross

shows you how he’ll use the dashboard.

David and Jesse

practice using the scales.

Sarah

confirms you’re all set, then steps back—this part runs without her.

30 mins of review

Adoption

Week 6-12

You’re hearing good reports from the kitchen as they ramp up.

Ross

is reviewing daily activity and meeting weekly with the CSM.

David and Jesse

are on the scales each service, getting the data you need for reporting.

Ongoing check-ins with Ross
ROI realized

Optimization

Week 13+

You receive your first monthly progress report that shows early waste reduction wins and the total volume (and cost) of recorded waste.

You’re excited to let leadership know how the culinary team is playing a key role in tackling org-wide goals.

Ross

gets pre-built production plans and now has more time for team support.

David and Jesse

are still grooving.

Sarah

gets some early cost-savings data.

1 hour, review + present report

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Trusted by 70+ Culinary teams

$150K
food cost savings
53%
reduction in food waste