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Your go-to resource hub for reducing food waste and building a best-in-class reusables program. Explore step-by-step guides, expert tips, and proven strategies to run a smarter, more sustainable kitchen.

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Guides
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Dashboard FAQs and Support

Looking for some assistance? We’re here to help!

December 5, 2023
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Dashboard | Locations Overview

We’ve heard from many dashboard users that they need location management capabilities, such as adding and editing locations. As part of our ongoing efforts to improve and streamline the dashboard experience, as of November '23, we’ve updated the location structure and functionality in the dashboard.

December 5, 2023
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How to see if a returned container was received after the rental expired

n our first of several improvements to the rentals experience and charging workflow, we are pleased to share that all dashboard users can now see if and when a returned container was received, including for rentals that have expired. You may have some questions about this, so we’ve outlined a few things to be aware of:

March 14, 2024
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Dashboard | New reuse rate and asset usage modules

As part of our ongoing improvements to the dashboard overview page, we've added 2 new modules: Reuse rate and Asset usage! Here's a brief overview of what you need to know about them.

April 3, 2024
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Updates to rentals & new forgiveness feature

ReusePass Academy | As part of our ongoing work to enhance rentals, we are excited to share recent updates to rental phases and statuses and our brand new rental forgiveness policy feature.

August 9, 2024
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Manual Charging Workflow

After great feedback from clients, we're excited to announce a new product feature that enhances program flexibility — now you can initiate manual charging directly from your dashboard, whenever it best fits your schedule. This added control allows you to manage charges in a way that aligns with your reusable takeout container program needs.

November 4, 2024

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